1.1 All tickets are sold subject to availability and to these terms and conditions.
1.2 These terms and conditions should be read carefully prior to purchase.
1.3 No duplicate tickets will be issued to replace tickets that have been emailed to you.
1.4 The tickets will be emailed directly to you and need to be printed off and brought to the event.
1.5 No entry without printed ticket.
1.6 Tickets are non-refundable.
2.1 The event will go ahead in all weather conditions unless the screen company cancel..
2.2 It is Your responsibility to ascertain whether an Event has been cancelled .Where an Event is cancelled, we will use Our reasonable endeavours to notify you using the details You provide us with at the time of ordering. We do not guarantee that You will be informed of such cancellation before the date of the Event.
2.3 Please check social media and your email for regular updates.
2.4 It is Your responsibility to inform alfresco events of any change of email address You provide us with at the time of ordering.
2.5 If the event is cancelled you can either receive a refund (minus booking fee) or attend our next event.
Price and payment
3.1 The price of the ticket shall be the price set at the time we accept your order.
4.1 Personal arrangements including travel which have been arranged by you are at your own risk.
4.2 Alfresco events will not be responsible for any loss, injury or damage to any person (including You) or property howsoever caused: (a) in any circumstances where there is no breach of a legal duty of care owed by Us or the Event Partner(s); (b)in circumstances where such loss or damage is not a reasonably foreseeable result of any such breach (save for death or personal injury resulting from Our negligence); or (c) to the extent that any increase in any loss or damage results from breach by You of any of theses Terms and Conditions.
5.1By attending the event, ticket holders consent to photographs and filming which can be used by the event organisers for promotional activity.
5.2The following are not permitted within any Venue:I) animals (with the exception of assistance dogs);
2) laser pens, fireworks, flares, smoke bombs. 3) any glass including bottles.4) any gazebo's or large structures which could obscure viewing for others 5) Any BBQ or disposable BBQ
5.3The management of the Venue reserves the right to conduct security searches at entry to the venue to confiscate any item which, in the reasonable opinion of the management of the Venue, may cause danger or disruption to other members of the audience or the Event or is one of the items not permitted in the Venue as listed above.
Conditions of admittance and attendance
6.1The management of the Venue reserves the right to refuse Ticket holder’s admission to the Venue in reasonable circumstances including for health and safety, licensing reasons or where a Ticket is void.
6.2The management of the Venue also reserves the right to request that Ticket holders leave the Venue at any point on reasonable grounds and may take any appropriate action to enforce this right. By way of example, the Venue may remove a Ticket holder who:1) has behaved in the Venue in a manner which, in the reasonable opinion of the Venue has, or is likely to affect the enjoyment of other visitors; or2) uses threatening, abusive or insulting words or behaviour or in any way provokes or behaves in a manner which may provoke a breach of the peace; or3) in the reasonable opinion of the Venue is under the influence of drugs or has consumed an excessive amount of alcohol; or 4)smoking in the audience area after being asked not to
6.3You must comply with instructions and directions given by Venue staff and stewards.
6.4No refunds will be given to Ticket holders who are refused entry or ejected due to their own behaviour.
6.5 No entry without your printed ticket or valid QCode on your mobile device or phone
6.6 Anyone under the age of 16 but is within the rating guidelines of the film, must be accompanied by an adult (18 or over)
Health and safety
7.1 Ticket holders must comply with all relevant statutes, safety announcements and Venue regulations whilst attending the Event. If Ticket holders have any special requirements or concerns about any special effects which may be featured at the Event, prior notice should be provided when ordering Tickets. Special effects may include, without limitation, sound and audio visual.
8.1 Please direct any noise issues to firstname.lastname@example.org. Please call 07817 404659 or 077171 33736 which will then cascade to the relevant party where any issues will be looked into and followed up. Will be following up within 5 working days